COVID-19 Response

UPDATE - TUESDAY, MARCH 24: BAYCOURT COMMUNITY & ARTS CENTRE CLOSED 

Following the Government's March 23 announcement that the COVID-19 alert level will be raised to Level 4 on Wednesday 25 March, Baycourt Community & Arts Centre will remain closed until further notice.

Scheduled events at Baycourt from now up until Thursday 23 April (subject to change) are now cancelled or postponed.

All ticketing enquires, refunds and exchanges will now be handled by Ticketek. Please contact Ticketek directly by phoning 0800 842 538 or email online@ticketek.co.nz We ask you to please be patient as the Ticketek team are currently processing a large number of refunds at present, so response times may be longer than usual.

Aroha nui and be safe,
Baycourt Manager James Wilson

UPDATE - MONDAY, MARCH 23: BAYCOURT BOX OFFICE CLOSED TO THE PUBLIC

In response to the COVID-19 pandemic and to protect our community from the spread of the virus, all public performances and events scheduled to take place at Baycourt Community & Arts Centre up until Tuesday, 31 March have been cancelled or postponed, and the Baycourt Box Office will also be closed during this time. Our closure will be monitored and reassessed on an ongoing basis.

All ticketing enquires, refunds and exchanges will now be handled by Ticketek. Please contact Ticketek directly by phoning 0800 842 538 or email online@ticketek.co.nz

We ask you to please be patient during this process. The team at Ticketek NZ are working hard to process refunds for a range of cancelled events and so response times may be longer than usual.

Please stay safe, and most importantly, remember to wash and dry your hands regularly, cough and sneeze into your elbow, and look after yourselves and your loved ones!

Ngā manaakitanga, 
Baycourt Manager James Wilson


UPDATE - TUESDAY, MARCH 17: PEOPLE ARE THE HEART AND SOUL OF BAYCOURT COMMUNITY & ARTS CENTRE AND NOTHING IS MORE IMPORTANT TO US THAN PROTECTING OUR AUDIENCES, PERFORMERS AND STAFF. 

In response to the COVID-19 pandemic, Tauranga City Council has made the decision to cancel all scheduled public performances at Baycourt from Wednesday, 18 March, until Tuesday, 31 March. The situation will be re-evaluated at that time.

Baycourt's Addison Theatre (where all the performances were scheduled to take place) has a capacity of 582 seats. We have explored the possibility of limiting capacity for event attendance, however, council decided cancelling performances at Baycourt is the best way to support the NZ Government’s intent of the current measures in place - which is to avoid non-essential gatherings which may facilitate the spread of COVID-19.

All ticket holders for events scheduled from March 18-31 will be refunded in full. Ticket holders will be contacted directly by Ticketek New Zealand, and do not need to contact Baycourt.

We ask you to please be patient during this process. The team at Ticketek NZ are working hard to process refunds for a range of cancelled events and so response times may be longer than usual.

Please know this decision has not been made lightly and we thank you for your understanding and support.

Ngā mihi nui,
Baycourt Manager James Wilson

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Baycourt Community & Arts Centre is closely monitoring the situatiuon regarding COVID-19.

If there are any developments or our situation changes we will notify our community via this page, our FacebookInstagram and Twittter social media pages. To receive email updates, click here to subscribe to the Baycourt e-newsletter.

if you would like more information about COVID-19 please visit the Ministry of Health website.

For information on Tauranga City Council's response visit their dedicated COVID-19 web page.

If you would like to discuss any concerns you might have with the Baycourt Community & Arts Centre team, please email baycourt@tauranga.govt.nz.