Accessibility is an important part of Baycourt Community & Arts Centre's kaupapa and we want our venue to be accessible and inclusive to everyone in our community.

As everyone’s access needs are different we recommend getting in touch with us before booking your tickets to discuss your requirements by calling 07 577 7188, or send us an email at

We are continually looking for ways to improve our physical space and increase our understanding of accessibility needs, universal design and social inclusion. If you have any feedback in this regard, please reach out to us by emailing – we’d love to hear from you.


There are six allocated wheelchair spaces available in the Addison Theatre. Whilst there isn’t dedicated wheelchair seating in the X Space, we are usually able to easily accommodate anyone who requires wheelchair or reduced mobility seating. Please contact us before booking your tickets to talk through the options.

We have two wheelchairs in the venue for patron use. When you arrive, please see one of our front of house staff who will be more than happy to assist you.

There are three wheelchair accessible bathrooms in the main foyer.

Hearing Loops

A hearing loop is available in the Addison Theatre, from rows F to S. If you are seated inside this section and need to access the wireless audio signal generated by our hearing loop, all you need to do is to change your hearing aid to the ‘telecoil’ setting and voilà – you’re connected!

Unfortunately, there are currently no hearing loops available in the X Space.

Service Dogs

Licensed hearing and guide dogs are always welcome at Baycourt – please let us know if you are bringing your four-legged friend with you so we can arrange appropriate seating for you both.

Mobility Parking

Mobility parks closest to Baycourt are:

  • Two on-street mobility parks on Durham Street opposite Baycourt’s front entrance
  • Three mobility parks in the Tauranga City Library and off-street car park
  • Two on-street mobility parks on Hamilton Street
  • Three mobility parks in the Masonic Park Coff-street car park

Click here for more information about parking and transportation.

Venue Access

Baycourt's main entrance can be accessed from Durham Street and is level with the external foot path.

Addison Theatre

The main entrance to the Addison Theatre is level with the foyer. Excluding the back row (row T) there are stairs to navigate to each row; in total there are 34 steps in the Addison Theatre between the front and back rows.

X Space

The main entrance to the X Space is level with the foyer. Depending on the seating configuration for the show, there may be a small number of stairs to navigate to get to your seat. See our wheelchair section for further information.

Sensory Sensitivity Needs

We want to make sure everyone feels comfortable when visiting Baycourt. If you or one of your guests has sensory sensitivities, please reach out to us as there may be some support we can provide to make your experience as stress-free as possible, such as a venue tour. Please get in touch with us on at your convenience.

Safe Space Alliance

Baycourt is proudly part of the Safe Space Alliance. We are a safe, inclusive, and supportive place for the LGBTQI+ community.